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Accelerated Leadership Training Program

Location: Chick-fil-A Hamilton Mill & Dacula

Position Type: Full-Time, 2-Year Leadership Track

Compensation: Competitive | Performance-Based Increases | Leadership Incentives

Reports to: Operator/Director Team

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Program Overview

The Chick-fil-A Accelerated Leadership Training Program is an intensive, full-time, hands-on career pathway designed to prepare high-potential internal candidates for a future in franchise ownership, corporate leadership, or executive-level management - both within and beyond Chick-fil-A.

This two-year program is built on operational mastery, people leadership, and business acumen. Candidates will progress through each critical level of the business - beginning as a Team Member and advancing through Trainer, Area Manager, Support Director, and Operations Director. Advancement is based on individual performance, comprehension, and leadership ability - not time alone.

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What You'll Gain

• Operational mastery in every aspect of restaurant performance

• Deep understanding of leadership principles in a high-performing team

• One-on-one mentorship from experienced Directors and the Operator

• Business exposure including financials, labor, P&L, food safety, HR, and marketing

• Leadership experience through managing teams, solving real-time challenges, and driving results

• Development toward potential Chick-fil-A franchise ownership or corporate opportunities

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Key Responsibilities

You'll begin as a Team Member and work your way through structured levels:

1. Team Member-Trainer

   • ​Master Front of House and Kitchen operations with excellence​

   • Demonstrate urgency, teamwork, accuracy, and hospitality

   • Train new hires with clarity, positivity, and consistency

   • Exemplify Chick-fil-A brand standards in every guest interaction

2. Area Manager

   • Lead shifts and designated store areas (Front of House or Kitchen)​

   • Solve real-time problems while maintaining quality and speed

   • Develop Team Members and provide on-the-spot coaching

   • Begin learning labor efficiency, inventory systems, and food safety

3. Support Director

   • Proficiency in Restaurant Marketing, Training Development, or HR Roles​

   • Oversee an entire dayshift in all areas (Drive-Thru, Kitchen, etc.)

   • Set daily goals, challenge, and hold Area Managers accountable

   • Identify team development needs and mentor trainers

   • Lead with humility, clarity, and precision under pressure

4. Operations Director

   • Collaborate with Executive Team and Operator on strategic planning​

   • Oversee daily functions of the restaurant and leadership teams

   • Own business results: labor, productivity, guest satisfaction, safety

   • Facilitate leadership meetings, hiring decisions, and culture building

   • Present strategies and development plans to fellow Directors and the Operator for maximum growth

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Who We're Looking For

​This program is designed for elite candidates who are deeply committed to growth and thrive in high-pressure, fast-paced environments.

Ideal candidates are:

• Highly Motivated: You set your own bar and push to exceed it.

• Self-Starters: You take initiative and learn independently.

• Strong Communicators: Clear, respectful, and consistent in all communication.

• Teachers at Heart: You're a natural coach who lifts others up.

• Physically & Mentally Tough: Long days, fast pace, and minimal downtime don't scare you.

• Adaptable & Resilient: You thrive in ever-changing environments.

• Team-Oriented: Humble, hungry, and smart about people.

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Qualifications

• No college degree required

• Must be at least 18 years old

• Must be eligible to work full-time (40+ hours per week), including early mornings, late nights, weekends, and holidays with no limitations - a set schedule each week is not guaranteed

• 2-year commitment minimum (program timeline is flexible based on progress)

• Able to lift 40+ lbs and work in physically demanding conditions (heat, cold, standing for long hours)

• Reliable transportation and consistent punctuality

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Environment & Expectations

• ​Fast-paced and high-pressure restaurant environment

• Physically demanding, requiring stamina and endurance

• Regular exposure to outdoor elements (heat, cold, rain)

• Mentorship-driven culture focused on growth and accountability

• Flexible and frequently changing responsibilities

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Future Opportunities Upon Completion

• Chick-fil-A Operator (Franchise Owner) Candidate

• Chick-fil-A Corporate Staff Candidate

• Director-Level Leadership in High-Volume Store

• Launchpad to entrepreneurial, nonprofit, or executive-level careers

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This program is not for everyone. It will challenge you physically, mentally, and emotionally. But for those called to lead with purpose and perseverance, it will change your life - and the lives of those you lead!